Services & support

Practical support from first brief to next project.

CONSULTANCY

From a factory plan to better production.

FlexiPrime provides flexible packaging consultancy for investors planning new factories and for existing converters seeking improvement or expansion. We connect the product requirement with machinery, materials and production flow, coordinating technical and commercial discussions with the appropriate partners.

Planning a new factory

Define products, target capacity and printing, lamination and finishing routes. Review equipment selection, workflow and utility requirements with the relevant specialists.

Improving an existing operation

Review bottlenecks, waste, changeovers and output quality, then discuss appropriate process improvements, upgrades or expansion.

Choosing machinery and materials

Compare options against the substrate, pack and application; coordinate samples, trials, technical documentation, tooling and spare-part requirements.

Coordinating the project

Organise supplier requirements, proposals and next steps, and connect the customer with manufacturer training and support channels for the agreed scope.

Start with your products, target market, existing equipment, required capacity, factory location and project stage. We agree the consultancy scope and practical next steps with you.

Consultation & selection

Clarify the application, production objectives and existing equipment before comparing suitable solutions.

Technical-commercial liaison

Coordinate the right manufacturer discussion and gather the information needed for a meaningful proposal.

Samples & documentation

Arrange the appropriate sample, specification or TDS/SDS request with the relevant supplier.

Project coordination

Maintain communication around proposals, configuration questions, demonstrations and next steps.

Training & service pathways

Connect customers with the manufacturer’s training, technical advice and lifecycle service channels.

Ongoing requirements

Support conversations about future capacity, process changes and material sourcing.

Need help with existing equipment?

Include the machine model, your company, location and a clear description of the requirement. Our team will coordinate the appropriate service pathway.

Contact our team

Before you enquire

A few useful answers.

Can I enquire before choosing a model?

Yes. Describe your current process, materials and production objective. The team can help establish which technical discussion is relevant.

What should I send for an existing machine?

Include the manufacturer, model, installation location and a clear description of the issue or upgrade required. Avoid sharing passwords or remote-access credentials through the form.

Can I request samples or technical documents?

Yes. Include the material or equipment interest and the documents required. Availability and authorised sharing are confirmed with the supplier.

How do I arrange an office visit?

Contact the team before travelling to confirm the office, date and meeting arrangements. The maps identify the buildings; the full floor and office details appear alongside them.

Here to help

Let’s discuss your next step.

Talk to our team